Terms &
Conditions.

Acceptance and scope

These Terms and Conditions (“Terms”) form an agreement between you and Belvien, the operator of belvien.com (“Belvien”, “we”, “us” or “our”). They govern your access to and use of this website, its pages, content, forms and publicly available features (collectively, the “Website”).

By accessing or using the Website, you confirm that you have read, understood and agree to these Terms. If you do not agree, do not use the Website. Where applicable law requires a different form of consent, these Terms apply only to the extent permitted by that law.

Eligibility and authority

You may use the Website only if you are legally capable of entering into a binding agreement under applicable law. If you use the Website for a company or other organisation, you represent that you are authorised to bind that organisation, and “you” includes that organisation.

The Website is not directed to children. If you are under the age at which you may independently consent to digital services in your jurisdiction, you may use it only with the involvement of a parent or lawful guardian.

Website information and professional services

The Website describes Belvien’s capabilities and provides general information. Website content is not a binding offer, professional advice, guarantee, proposal or commitment to deliver any service. Contacting us does not by itself create a client, fiduciary, confidential, employment, partnership, agency or joint-venture relationship.

Professional services begin only when the relevant parties accept a separate written proposal, order form, statement of work or services agreement. That agreement will govern scope, deliverables, fees, taxes, payment, ownership, confidentiality, warranties, service levels and project-specific liability. If it conflicts with these Terms, the separate agreement controls for that service.

Case studies, performance figures and outcomes may be illustrative unless expressly identified as verified. Results vary by client, data, implementation, dependencies and market conditions.

Submissions and electronic communications

You must provide accurate information when using a form or contacting us and must not impersonate another person or misrepresent your affiliation. You are responsible for ensuring that you have the right to share any material you submit.

Do not send passwords, payment-card data, government identifiers, health information, trade secrets, source code or other sensitive or confidential material through a general enquiry form. Until a written confidentiality agreement is in place, an unsolicited submission will not be treated as confidential.

You consent to receive communications relating to your enquiry by email or other contact details you provide. Service-related communications are not marketing messages. Where marketing consent is required, we will request it separately and provide a lawful way to opt out.

Acceptable use

You must use the Website lawfully and must not:

• violate any applicable law, regulation, court order or third-party right;
• introduce malware or harmful code, probe or bypass security, or interfere with the Website or its infrastructure;
• access non-public areas or accounts without authorisation;
• scrape, crawl, harvest or extract data through automated means in a manner that burdens the Website, circumvents technical controls or violates applicable law;
• copy, frame, mirror, reverse engineer or commercially exploit the Website except as expressly permitted by law;
• use the Website to transmit unlawful, infringing, deceptive, defamatory, abusive or harmful material;
• send spam, conduct phishing, impersonate Belvien or falsely imply our endorsement; or
• help another person do any of the above.

Intellectual property

The Website and its original design, software, text, graphics, logos, audiovisual material and arrangement are owned by or licensed to Belvien and are protected by applicable intellectual-property laws. Client names, logos and third-party marks remain the property of their respective owners and are displayed only with the relevant rights or permissions.

Subject to these Terms, Belvien grants you a limited, revocable, non-exclusive, non-transferable licence to access and view the Website for your internal, lawful purposes. No other right is granted. You may not use the Belvien name, marks or branding without prior written permission.

If you voluntarily provide general feedback or suggestions, you grant Belvien a worldwide, perpetual, irrevocable, royalty-free right to use them without restriction or compensation, provided that this does not transfer ownership of your confidential information or pre-existing intellectual property.

Third-party materials and links

The Website may refer or link to third-party websites, platforms, products, open-source software or services. They are controlled by their respective providers and may be subject to separate terms and privacy practices. A link or reference does not imply endorsement. To the extent permitted by law, Belvien is not responsible for third-party content, availability, security or practices.

AI-related content

Website material discussing artificial intelligence is general information, not a promise that any particular model, output or result is accurate, complete, secure, lawful or suitable for your purpose. AI systems may generate incorrect or incomplete output. Material decisions should involve appropriate human review and independent professional advice. Project-specific AI responsibilities will be set out in the applicable services agreement.

Personal information

When you contact us, we may process the information you provide to respond to your enquiry, operate and secure the Website, keep appropriate business records, comply with law, and establish or defend legal claims. Please provide only information that is necessary and that you are authorised to share.

You may contact hello@belvien.com to ask about personal information submitted through the Website or to exercise a right available under applicable data-protection law. Additional details about data categories, retention, disclosures, cross-border processing, cookies and rights are set out in Belvien’s Privacy Policy and Cookies section.

Availability and changes

We may modify, suspend, restrict or discontinue any part of the Website for maintenance, security, legal, operational or business reasons. We do not promise uninterrupted, error-free or permanently available access. We may correct errors and update Website content without notice.

We may revise these Terms. The updated version will show a new “Last updated” date and will apply from the stated effective date. If a change materially affects existing rights, we will provide notice where required by law. Your continued use after the effective date constitutes acceptance only where permitted by applicable law.

Disclaimers

To the maximum extent permitted by law, the Website and its content are provided “as is” and “as available”. Belvien disclaims all express, implied and statutory warranties relating to the Website, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose, title, non-infringement, security and availability.

Nothing in these Terms excludes a warranty, guarantee, condition or right that cannot lawfully be excluded. You are responsible for evaluating Website information and for maintaining appropriate security, backups and safeguards on your own systems.

Limitation of liability

To the maximum extent permitted by law, Belvien and its directors, officers, employees, contractors and affiliates will not be liable for indirect, incidental, special, exemplary, punitive or consequential loss, or for loss of profit, revenue, business, opportunity, goodwill, anticipated savings or data, arising from or relating to the Website, even if advised that such loss may occur.

To the maximum extent permitted by law, Belvien’s total aggregate liability arising from or relating to the Website will not exceed the greater of (a) the amount you paid Belvien specifically for access to the Website during the twelve months before the event giving rise to the claim, or (b) INR 10,000.

These limitations do not apply to liability that cannot lawfully be limited or excluded, including liability for fraud, fraudulent misrepresentation, wilful misconduct, or any other liability for which exclusion is prohibited. Your mandatory consumer rights, if any, remain unaffected.

Indemnity

To the extent permitted by law, if you use the Website on behalf of a business, you will indemnify and hold harmless Belvien and its directors, officers, employees and contractors from third-party claims, losses, damages, liabilities and reasonable legal costs arising from your unlawful use of the Website, your material breach of these Terms, or material you submit that infringes another person’s rights. This section does not apply to an individual consumer where prohibited by law.

Suspension and termination

We may suspend or terminate your access if we reasonably believe you have violated these Terms, created a security or legal risk, or misused the Website. Provisions that by their nature should survive will survive, including intellectual property, disclaimers, liability limits, indemnity, dispute terms and general provisions.

Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Before filing a claim, each party will make a good-faith effort for 30 days to resolve the dispute after written notice is received at the contact details below.

Subject to any mandatory right to approach a consumer forum, regulator or court that cannot be waived, the courts having territorial jurisdiction over Belvien’s principal place of business in India will have exclusive jurisdiction. Nothing prevents either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction.

General terms

These Terms are the entire agreement concerning public use of the Website and supersede prior discussions on that subject. If a provision is held unlawful or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver.

You may not assign these Terms without our prior written consent. We may assign them as part of a merger, reorganisation, asset transfer or transfer of the Website, subject to applicable law. No person other than you and Belvien has a right to enforce these Terms. Headings are for convenience only. “Including” means “including without limitation”.

Contact and legal notices

Questions or notices relating to these Terms may be sent to:

Publication requirement: Before launch, Belvien should add its full registered legal name, entity type, registration or corporate identification number, registered office address, principal place of business, and a dedicated legal or grievance contact where required by applicable law.